Shipping Policy

We provide secure, efficient, and reliable worldwide shipping services for all curtain, rug, and cushion orders, ensuring every home textile product is professionally packaged and safely delivered to customers across domestic and international regions. All orders undergo systematic processing within one to three business days after successful payment confirmation, excluding weekends and official public holidays when warehouse sorting, product packaging, and order dispatching operations are temporarily suspended for routine maintenance and staff rest. As soft textile goods susceptible to dust, wrinkles, and extrusion damage, all curtains, rugs, and cushions adopt specialized dustproof, waterproof, and pressure-resistant packaging. Each item is neatly folded, sealed with protective plastic film, and placed in thickened hard cartons to prevent fabric creases, dirt contamination, yarn deformation, and edge damage during long-distance transportation and repeated logistics handling. Once orders are fully processed and dispatched from our warehouse, an automated shipping confirmation with a unique tracking number will be issued, allowing customers to monitor real-time transit status and delivery progress through online devices at any time. Standard domestic shipping typically takes four to seven business days for doorstep delivery, while international shipping requires ten to eighteen business days due to customs clearance procedures and cross-border logistics scheduling. All delivery times serve as estimated guidelines and are not fully guaranteed, as delays may occur due to extreme weather, customs inspections, seasonal shipping congestion, carrier backlogs, and other uncontrollable external factors. We are not responsible for third-party shipping delays, yet our team actively tracks logistics updates and provides timely assistance to resolve delivery abnormalities. Shipping fees are automatically calculated and transparently displayed during checkout based on delivery location, package weight, and overall dimensions of textiles. Bulk orders may require reinforced packaging with additional fees, and we regularly launch free shipping promotions for qualified orders. All international duties, import taxes, and clearance fees are the sole responsibility of the recipient, as these charges vary by regional policy and are not included in product or shipping costs.